Privacy Policy
Last updated: April 2025
1. Information We Collect
When you place an order or contact us, we collect information such as your name, email address, phone number, and shipping address. We also collect usage data (pages viewed, time spent) to improve our website experience.
2. How We Use Your Information
- To process and fulfil your orders
- To communicate order status and shipping updates
- To respond to customer support queries
- To improve our products and website
- To send promotional offers (only with your consent)
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers (payment processors, logistics partners) solely to fulfil your order, under strict confidentiality agreements.
4. Cookies
We use cookies to personalise your experience, remember your cart, and analyse traffic. You can disable cookies in your browser settings, but some features may not function correctly. See our Cookie Policy for more.
5. Data Security
Your data is stored securely using industry-standard encryption. Payment transactions are processed through Razorpay's PCI-DSS compliant infrastructure. We never store raw card details.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. Contact us at hello@walltouch.in to exercise these rights.
7. Contact Us
For privacy-related questions, email us at hello@walltouch.in or call +91 8498831832.